Building a chain of customers : linking business functions to create the world class company / Richard J. Schonberger.
Material type:
TextPublication details: New York : Collier Macmillan Publishers, c1990.Description: ix, 349 p. : ill. ; 24 cmISBN: - 0091745993 (cased)
- 0091747554
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Main Library | NFIC | HD58.9 SCH (Browse shelf(Opens below)) | Available | 92003004771 |
Includes bibliographical references.
Includes index
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