Total quality management : the route to improving performance / John S. Oakland.

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TextPublication details: Oxford ; Boston : Butterworth-Heinemann, 1995.Edition: 2nd edDescription: x, 463 p. : ill. ; 24 cmISBN:

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Ordinary Loan Books

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Ordinary Loan Books	Main Library		NFIC		HD62.15 OAK (Browse shelf(Opens below))					Available			92003011199

Includes bibliographical references: p. 448-456.

Includes index.

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