Marketing : real people, real choices / Michael R. Solomon, Elnora W. Stuart.
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TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c2000.Edition: 2nd edDescription: xix, 580 p. : col. ill. ; 29 cmISBN: - 0130213047 (hbk.)
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Main Library | NFIC | HF5415.35 SOL (Browse shelf(Opens below)) | Available | 92004021309 |
Browsing Main Library shelves,Shelving location: General Stacks,Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HF5415.335 JOH Fundamentals of customer-focused management : competing through service / | HF5415.335 VAN Breaking through : implementing customer focus in enterprises / | HF5415.35 SOL Marketing : real people, real decisions / | HF5415.35 SOL Marketing : real people, real choices / | HF5415.5 CUS Customer service : empowerment and entrapment / | HF5415.5 GOL CRM automation / | HF5415.5 LEP Auditing your customer service : the foundation for success / |
Includes bibliographical references.
Includes index.
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