Assessing business excellence : a guide to self-assessment / L.J. Porter and S.J. Tanner.

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TextPublication details: Oxford : Elsevier Butterworth-Heinemann, 2004.Edition: 2nd edDescription: ix, 451 p. : ill. ; 24 cmISBN:

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	Ordinary Loan Books	Main Library		NFIC		HD62.15 POR (Browse shelf(Opens below))					Available			92004015285

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Includes bibliographical references.

Includes index.

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