A Handbook for measuring customer satisfaction and loyalty/ (Record no. 101760)

MARC details
000 -LEADER
fixed length control field 00770cam a2200229Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8179290514 (hbk.)
049 ## - LOCAL HOLDINGS (OCLC)
Holding library MAIN
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HE4456HIL
003 - CONTROL NUMBER IDENTIFIER
control field
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230120193603.0
040 ## - CATALOGING SOURCE
Transcribing agency NUST
245 02 - TITLE STATEMENT
Title A Handbook for measuring customer satisfaction and loyalty/
Statement of responsibility, etc. Nigel Hill and Jim Alexander.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Dehli :
Name of publisher, distributor, etc. Amaya Gower,
Date of publication, distribution, etc. 2003.
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 290 p. :
Other physical details ill. ;
Dimensions 28 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Local transit
Geographic subdivision United States
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Local transit
Geographic subdivision United States
General subdivision Public opinion.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Local transit
Geographic subdivision United States
General subdivision Evaluation.
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b10207600
b 15-09-06
c 17-07-06
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Ordinary Loan Books
Call number prefix HE4456HIL
Holdings
Date last seen Total Checkouts Full call number Barcode Cost, replacement price Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Withdrawn status Home library Current library Shelving location Date acquired Cost, normal purchase price
01/20/2023 27 HE4456 HIL 92004002304 80.00 01/20/2023 BOOKS-SL   LCC     NFIC   MAIN MAIN GEN 01/20/2023 80.00