Delivering customer experience, creating attainable dreams : a guide for retail teams /
Dorgan, Mark F.
Delivering customer experience, creating attainable dreams : a guide for retail teams / Dr Mark F. Dorgan. - United Kingdom : M Multiplier, 2010. - 116 pages : illustrations ; 25 cm.
Includes Bibliographical References.
9780956690401 (hardcover )
Customer satisfaction.
Customer motivation.
HF5412.335 DOR
Delivering customer experience, creating attainable dreams : a guide for retail teams / Dr Mark F. Dorgan. - United Kingdom : M Multiplier, 2010. - 116 pages : illustrations ; 25 cm.
Includes Bibliographical References.
9780956690401 (hardcover )
Customer satisfaction.
Customer motivation.
HF5412.335 DOR