Front office : procedures, social skills, and management /
Abbott, Peter.
Front office : procedures, social skills, and management / Peter Abbott and Sue Lewry. - Oxford : Butterworth-Heinemann, 1991. - 264 p. : ill. ; 25 cm.
Includes index.
0750600241 (pbk.)
Hotel front desk personnel.
Hotel management.
Front office : procedures, social skills, and management / Peter Abbott and Sue Lewry. - Oxford : Butterworth-Heinemann, 1991. - 264 p. : ill. ; 25 cm.
Includes index.
0750600241 (pbk.)
Hotel front desk personnel.
Hotel management.