Quality management systems : a practical guide /
Gitlow, Howard S.
Quality management systems : a practical guide / Howard S. Gitlow. - Boca Raton, FL : St. Lucie Press, 1999. - 282 p. : ill. ;24 cm.
Includes index.
Includes bibliographical references.
1574442619 (hbk.)
Total quality management.
Small business--Management.
Quality control--Standards.
Organizational effectiveness.
Quality management systems : a practical guide / Howard S. Gitlow. - Boca Raton, FL : St. Lucie Press, 1999. - 282 p. : ill. ;24 cm.
Includes index.
Includes bibliographical references.
1574442619 (hbk.)
Total quality management.
Small business--Management.
Quality control--Standards.
Organizational effectiveness.