Total quality management : text with cases /
Oakland, John S.
Total quality management : text with cases / John S Oakland - 2nd ed. - Oxford : Butterworth-Heinemann, 2000. - xii, 380 p. : ill. ; 25 cm.
Includes index.
0750639520 (pbk.)
Total quality management.
Total quality management--Case studies.
Total quality management : text with cases / John S Oakland - 2nd ed. - Oxford : Butterworth-Heinemann, 2000. - xii, 380 p. : ill. ; 25 cm.
Includes index.
0750639520 (pbk.)
Total quality management.
Total quality management--Case studies.