The business pilgrim's progress : from a world of mediocrity towards the land of prosperity, how to give better-than -excellent service and receive greater-than expected rewards /

Turner, Colin.

The business pilgrim's progress : from a world of mediocrity towards the land of prosperity, how to give better-than -excellent service and receive greater-than expected rewards / Colin Turner. - London : Hodder and Stoughton, 2000. - 263 p. ; 24cm.

0340728922 (pbk.)


Success in business.
Service industries.
Business.