ISO 9000 quality systems handbook /

Hoyle, David.

ISO 9000 quality systems handbook / David Hoyle. - 4th ed. - Oxford : Butterworth-Heinemann, 2001. - xiii, 672 p. ; 24 cm.

Includes index.

Includes bibliographical references: p. 471-473.

0750644516 (pbk.)


Quality control.
Total quality management.
Quality control--Standards.