Quality management for organizational excellence : introduction to total quality /
Goetsch, David L.
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 6th ed. - Upper Saddle River : Prentice Hall, c2010. - xvii, 634 p. : ill. ; 29 cm.
Includes index.
Includes bibliographical references.
0135019672 (pbk.)
Total quality management.
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 6th ed. - Upper Saddle River : Prentice Hall, c2010. - xvii, 634 p. : ill. ; 29 cm.
Includes index.
Includes bibliographical references.
0135019672 (pbk.)
Total quality management.