Quality management for organizational excellence : introduction to total quality /
Goetsch, David L.
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 7th ed. - Upper Saddle River : Pearson, c2013. - xii, 456 p. : ill. ; 29 cm.
Includes index.
Includes bibliographical references.
0132870975 (pbk.)
Total quality management.
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 7th ed. - Upper Saddle River : Pearson, c2013. - xii, 456 p. : ill. ; 29 cm.
Includes index.
Includes bibliographical references.
0132870975 (pbk.)
Total quality management.